Frequently Asked Questions
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Online orders take 10 business days to create. If our artisans finish it sooner, we will ship it! Before major holidays we suggest ordering 2 weeks before you’d like to receive your purchase.
HOW IS IT MADE?
Everything is handmade from start to finish. Every single bracelet is unique, which means there might be slight variations in each piece. If you’re not happy with your bracelet, please reach out to us and we will do our best to accommodate.
All of our cuffs 6” wide and have an adjustable copper band inside. However, if you’d like to request an extra small or extra large cuff email firstname.lastname@example.org
We use USPS 2-Day Priority Shipping on most orders but can ship via UPS and FedEx on request.
Yikes! It’s expensive! We’ll do our best to find you the best option so if you have any questions please email us at email@example.com to request a quote.
While our mission is to create jobs, our artisans are private contractors, which means they are their own bosses. We help them set up legal, invoicing and billing. They are skilled artisans from reservation communities.
WHERE IN THE WORLD IS ETKIE?
We are headquartered in Albuquerque, NM (8-5 MT) and our sales team is located in San Francisco (8-5 PST).
Why sign up for our newsletter? Free shipping off your first order is pretty awesome, plus we won’t spam you, we'll never share your e-mail address, and you’ll receive insider promotions on flash sales and Etkie events.
WHY DO WE DO WHAT WE DO?
We believe in talent! Etkie a jewelry company that creates quality jobs in underemployed communities that honor the customs and traditions of its makers. We are building a movement to humanize production and harness it as a force for good in the fashion industry.